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Technical Support

Vacuum Sealing May Suck, But Our Support Doesn't! Dive into an array of technical FAQs and troubleshooting tips for the A420 to help you 'Armor' your way through any issues you may have encountered. If the issue persists, please contact Avid Armor.

Why is my A420 not pulling a vacuum?

The reason the sealer stopped pulling a vacuum is because the A420 foam lid gaskets can become compressed. We suggest pulling out the foam gaskets and then placing them back in to 'fluff' them up a bit and give life back to them.

Why is my A420 not heat sealing my vacuum sealer bags/rolls?

Ensure that the seal pad is installed in the lid channel correctly. If not, this would be the reason your A420 is not properly sealing. The bag needs to be pressed between the seal pad and the seal bar in order to make a seal.

Why is there air left in my vacuum sealer bag?

To improve the vacuum sealing process and reduce the amount of air in the bag, ensure that you have enough headspace, double-check the bag for any leaks or damage, make sure the food is dry, and arrange it in a way that minimizes gaps.