Vacuum Sealing May Suck, But Our Support Doesn't! Dive into an array of technical FAQs & troubleshooting tips for the Maxima 2 to help you 'Armor' your way through any issues you may have encountered. If the issue persists, please contact Avid Armor.
The Magic Vac Maxima 2 performs best when using Magic Vac brand vacuum sealer bags or rolls. If you are using a different brand, ensure that the textured/embossed side of the bag is facing upwards when placed into the vacuum channel.
If your Maxima 2 is not powering on, make sure the power cable is fully inserted in the machine and in the electrical outlet. Check the electrical outlet by trying another device in the same outlet.
When you can't completely seal the bag, press the "SEALING MODE" button and increase the seal time setting. If the seal bar overheats and melts the bag, open the lid and allow the seal bar to cool for a few minutes. Ensure that the gasket is in posit