Technical Support

Vacuum Sealing May Suck, But Our Support Doesn't! Dive into an array of technical FAQs and troubleshooting tips for the USVX to help you 'Armor' your way through any issues you may have encountered. If the issue persists, please contact Avid Armor.

Is it normal that my USVX beeps when I power on the sealer?

Yes! Once the power switch is turned ON, the sealer will make a beeping sound, which indicates the connectors have turned on inside the chamber.

Is it normal for the cooling fan on my USVX to run after a vacuum cycle is complete?

Yes! The cooling fan will run for about 15 minutes after a vacuum cycle is complete. After the time is up, the sealer will be in standby.

What do I do if my pouch clamp is loose on my USVX?

The pouch clamp is an addition to ensure correct placement of the bag and is not necessary for application. Simply lay the pouch slightly over the seal bar and you will achieve similar results.

Why is air left in my pouch after I run an 'AUTO VAC & SEAL' cycle with my USVX?

There are many variables that could be the culprit to having air left in your bags after running a cycle. Below are some suggestions to achieve a tighter vacuum:. 1. Try expelling any extra air prior to putting a bag in the chamber. 2. Make sure the

Why are my pouches getting a spotty or melted seal with my USVX?

Your seal time setting might be too high. We recommend a seal time of 1 for Avid Armor chamber pouches and a 3 for mylar vacuum pouches. If it is not due to the seal time setting, ensure the brown teflon tape is still on the seal bar and no seal wire

Why are the buttons on the control panel not working on my USVX?

The buttons on the USVX are touch sensitive (like a smart phone), so you must ensure your hands are dry and warm otherwise the buttons may not react to the touch. If there is any residue on the control panel, we recommend wiping down with isopropyl.

Why is the lid on my USVX not drawing down during a vacuum cycle?

There could be gapping in your lid gasket. To solve this, remove the gasket and rotate it 1/4th of a turn, then place it back in the gasket channel. By rotating the gasket, it will put different sections of it at the corners of the lid. Ensure there

Why is my pouch blowing up and coming away from the seal bar?

The pouch is most likely being pinched off during the vacuum cycle. Check and make sure the heat seal bar is in the lowered position by pressing down on it before you run the cycle. If the seal bar is in a raised position, it will press against the s

What do I do if I spilled liquids in the chamber of my USVX?

If you spilled liquids in your USVX chamber vacuum sealer, it is important your sealer gets cleaned appropriately to avoid any corrosion or residue on the pistons. 1. Remove the seal bar and clean around the two gold pistons underneath with a warm, d

Why are all the lights flashing when my USVX switches to seal mode?

If you have been doing consecutive sealing of a large quantity of bags, it is an indicator that the sealer has overheated and needs time to cool off. If it is not happening after vacuum sealing back-to-back bags, please contact Avid Armor.

How do I replace the seal pad on my USVX?

If the seal pad has become distorted or worn, it may need to be replaced. How To Instructions:. 1. Remove existing seal pad by sliding it out of seal pad holder.2. Stretch new one, place it over holder, and release into place.

How do I replace the seal bar on my USVX?

If the seal bar has developed wrinkles or hot spots on the teflon tape, it will need to be replaced. How To Instructions:. 1. Remove existing seal bar by pulling it off of pistons underneath.2. Place on new seal bar, aligning connection points to pis

How do I replace the lid gaskets on my USVX?

If your lid gasket has become worn, compressed or distorted, it will need to be replaced to ensure your sealer can pull a vacuum. How To Instructions:. 1. Start at one corner and pull gasket upwards to remove from gasket channel.2. Take new gasket an