What do I do if an item is missing from my order?Updated 7 months ago

We sincerely apologize if you’re missing an item from your order! Sometimes, orders are shipped separately, especially if bags and accessories don’t fit in the same boxes as the sealers, or if items are being shipped from different fulfillment centers. If you believe you have received all the associated packages with your order but are still missing an item, please contact us at [email protected]. We’ll work to get it shipped out to you as soon as possible. Thank you for your understanding!