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Avid Armor Help Center

<p>We&#x2019;re truly sorry for any mix-up&#x2014;after all, we&#x2019;re only human, and accidents happen! If you receive the wrong item in your order, please reach out to <a id="isPasted" rel="noopener"><strong>info@avidarmor.com</strong></a>, including your order number and details about the incorrect item. We&#x2019;ll provide a prepaid return shipping label for you to send the incorrect item back, and we&#x2019;ll make it a priority to ship out the correct item as soon as possible. Thank you for your understanding!</p>

We’re truly sorry for any mix-up—after all, we’re only human, and accidents happen! If you receive the wrong item in your order, please reach out to info@avidarmor.com, including your order number and details about the incorrect item. We’ll provide a

What do I do if I receive the wrong item in my order?

Orders & Payments

What is the status of my order?

How do I track my order?

How much does shipping cost?

How long does delivery take?

Can my order be shipped to a PO Box?

What do I do if my order is marked delivered, but not here?

Shipping & Tracking

Can I edit or add anything to my order?

Where do I get promo/discount codes?

How do I apply promo/discount codes?

What methods of payment do you accept?

What do I do if I forgot to add the coupon code, but already purchased?

Can I use multiple payment methods for one transaction?

How do I purchase an Avid Armor gift certificate?

What is the Avid Armor return/exchange policy?

What is the Avid Armor cancellation policy?

How do I initiate a return?

What do I do if an item is missing from my order?

What can I expect if I pre-order an item?

What do I do if I received my item damaged?

What is the difference between the Ultra Series Chamber Vacuum Sealers?

What size of pouches are compatible with my Ultra Series chamber vacuum sealer?

What bags are compatible with my suction vacuum sealer?

Which vacuum sealer is right for me?

Product Information

How do I make an Avid Armor account?

How does the Avid Armor loyalty and rewards program work?

How do I update my Avid Armor account password?

How does the Avid Armor refer a friend program work?

Avid Armor Account

Does the AVS7900 have roll storage or a bag cutter?

Does the AVS7900 have an accessory port?

What type of bags can be used with the AVS7900?

What comes included with the AVS7900?

What is the warranty of the AVS7900?

Where is the AVS7900 manufactured?

How does the AVS7900 compare to other Avid Armor suction vacuum sealers?

How do I operate my new AVS7900?

Is there a copy of the AVS7900 user manual available for download?

Are replacement parts available for the AVS7900?

How To & FAQs: AVS7900

Why is my AVS7900 not pulling a vacuum?

Why is my AVS7900 leaving spotty seals on my vacuum bag?

Why is there air left in my vacuum sealer bag?

Technical Support

AVS7900 Suction Vacuum Sealer

Does the A420 have roll storage or a bag cutter?

Does the A420 have an accessory port?

What comes included with the A420?

What type of bags can be used with the A420?

How large of vacuum sealer rolls can fit in the A420 roll storage compartment?

What is the warranty of the A420?

Where is the A420 manufactured?

How does the A420 compare to other Avid Armor suction vacuum sealers?

How do I operate my new A420?

Is there a copy of the A420 user manual available for download?

How can I get an extended warranty for my A420?

Are replacement parts available for the A420?

How To & FAQs

Why is my A420 not pulling a vacuum?

Why is my A420 not heat sealing my vacuum sealer bags/rolls?

A420 Suction Vacuum Sealer

Does the A100 have roll storage or a bag cutter?

What type of bags can be used with the A100?

Can you use vacuum sealer rolls to make bags with the A100?

Can you seal Mylar Bags with the A100?

Does the A100 have an accessory port?

Can you vacuum seal mason jars with the A100?

What is the warranty of the A100?

Where is the A100 manufactured?

What comes included with the A100?

How does the A100 compare to other Avid Armor suction vacuum sealers?

How do I operate my new A100?

How do I find the best seal time setting on my new A100?

How do use the impulse seal on my new A100?

Is there a copy of the A100 user manual available for download?

How can I get an extended warranty for my A100?

Are replacement parts available for the A100?

How do I replace the seal wire and seal tape on my A100?

How do I replace the gaskets on my A100?

Why is my A100 not pulling a vacuum?

Why is my A100 lid not de-vacing?

Why am I getting an E1 Error message on the A100?

Why am I getting an E2 Error message on the A100?

Why is my A100 not powering on?

Why is the time countdown stuck at 2 on my A100?

Why am I getting spotty seals on my vacuum sealer bags/rolls?

Why am I getting spotty seals on my vacuum sealer bags/rolls when using the 'PULSE' function?

Why is my A100 not sucking all the air out of my vacuum sealer bags?

Why is my A100 not sucking all the air out of my vacuum sealer bags when I'm vacuum sealing high moisture proteins like chicken or fish?

Why does the A100 display time jump from 3 to 9 when I press 'START'?

A100 Suction Vacuum Sealer

Does the A100 | GEN 2 have roll storage or a bag cutter?

What type of bags can be used with the A100 | GEN 2?

Can you use vacuum sealer rolls to make bags with the A100 | GEN 2?

Can you seal Mylar Bags with the A100 | GEN 2?

Does the A100 | GEN 2 have an accessory port?

Can you vacuum seal mason jars with the A100 | GEN 2?

What is the warranty of the A100 | GEN 2?

Where is the A100 | GEN 2 manufactured?

What comes included with the A100 | GEN 2?

How do I operate my new A100 | GEN 2?

How do use the impulse seal on my new A100 | GEN 2?

How do I vacuum seal high moisture proteins with my A100 | GEN 2 suction vacuum sealer?

How do I use the pulse function on the A100 | GEN 2?

How can I get an extended warranty for my A100 | GEN 2?

Are replacement parts available for the A100 | GEN 2?

Why is my A100 | GEN 2 not pulling a vacuum?

Why is my A100 | GEN 2 lid not de-vacing?

Why am I getting an E1 Error message on the A100 | GEN 2?

Why am I getting an E2 Error message on the A100 | GEN 2?

Why is my A100 | GEN 2 not powering on?

Why is the time countdown stuck at 2 on my A100 | GEN 2?

Why is my A100 | GEN 2 not sucking all the air out of my vacuum sealer bags?

Why is my A100 | GEN 2 not sucking all the air out of my vacuum sealer bags when I'm vacuum sealing high moisture proteins like chicken or fish?

A100 | GEN 2 Suction Vacuum Sealer

Does the USV1 have an accessory port?

Can you seal mason jars with the USV1?

Can I use FoodSaver or other brand bags in the USV1 chamber vacuum sealer?

What is the largest bag size that will fit in the USV1?

Can you vacuum seal Mylar bags with the USV1?

How do I vacuum seal liquids in the USV1 chamber sealer?

How does the marinating function work on the USV1?

How do I vacuum seal delicate or soft items in the USV1 chamber sealer?

How do I vacuum seal dry goods or powders in the USV1 chamber sealer?

Why do my bags "puff up" in the USV1?

How do I vacuum seal larger items externally with the USV1 chamber sealer?

What is the warranty of the USV1?

Where is the USV1 manufactured?

What comes included with the USV1 chamber sealer?

How do I operate my new USV1?

How can I get an extended warranty for my USV1?

Does the USV1 require vacuum pump oil for maintenance?

How do I change the wearable parts on my USV1?

Is it normal for the cooling fan in the USV1 to run after a vacuum cycle is complete?

What do I do if the pouch clamp is loose on the USV1?

Why is air left in my pouch after I run an 'AUTO VAC & SEAL' cycle with my USV1?

Why are my pouches getting a spotty or melted seal with my USV1?

Why are the buttons on the control panel not working on my USV1?

Why is the lid on my USV1 not drawing down during a vacuum cycle?

Why is my pouch blowing up and coming away from the seal bar?

What do I do if I spilled liquids in the chamber of my USV1?

Why are all the lights flashing when my USV1 switches to seal mode?

Ultra Series ONE Chamber Vacuum Sealer

Does the USV20 have an accessory port?

Can you seal mason jars with the USV20?

Can I use FoodSaver or other brand bags in the USV20 chamber vacuum sealer?

What is the largest bag size that will fit in the USV20?

Is there a "wrong way" to place a bag in the USV20?

Can you vacuum seal Mylar bags with the USV20?

How do I vacuum seal liquids in the USV20 chamber sealer?

How does the marinating function work on the USV20?

How do I vacuum seal delicate or soft items in the USV20 chamber sealer?

How do I vacuum seal dry goods in the USV20 chamber sealer?

Why do my bags "puff up" in the USV20?

How do I vacuum seal larger items externally with the USV20 chamber sealer?

What is the warranty of the USV20?

Where is the USV20 manufactured?

What comes included with the USV20 chamber sealer?

What are the differences between the Ultra Series chamber sealers?

How does the USV20 compare to other Avid Armor chamber vacuum sealers?

How do I operate my new USV20?

Is there a copy of the USV20 user manual available for download?

How can I get an extended warranty for my USV20?

Does the USV20 require vacuum pump oil for maintenance?

Are replacement parts available for the USV20?

How do I replace the seal pad on my USV20?

How do I replace the seal bar on my USV20?

How do I replace the lid gasket on my USV20?

Is it normal that my USV20 beeps when I power on the sealer?

Is it normal for the cooling fan to run after a vacuum cycle is complete?

What do I do if the pouch clamp is loose on the USV20?

Why is air left in my pouch after I run an 'AUTO VAC & SEAL' cycle on the USV20?

What do I do if I receive the wrong item in my order?Updated 7 months ago