Why is my A100 not pulling a vacuum?
If the lid locks down and you can feel a vacuum through the accessory port, your A100 is pulling a vacuum as it should and the culprit to the problem could be the bag placement or the vacuum sealer bag itself.
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Technical Support
Vacuum Sealing May Suck, But Our Support Doesn't! Dive into an array of technical FAQs and troubleshooting tips for the A100 to help you 'Armor' your way through any issues you may have encountered. If the issue persists, please contact Avid Armor.
Why is my A100 lid not de-vacing?
Ensure the accessory hose isn't plugged into the port and no error codes are displaying. If the hose is free from the port and there are no error codes, there is a chance residue has gotten on the solenoid valve and it will need to be cleaned.
Why am I getting an E1 Error message on the A100?
The E1 Error message is a safety precaution to ensure the machine's lid is locked down during the vacuum and sealing process. If an E1 Error message is displayed, please check the following:. 1. Located behind the lid on the left side of the sealer,
Why am I getting an E2 Error message on the A100?
If an E2 Error message is displaying on your A100, please contact Avid Armor.
Why is my A100 not powering on?
First, test the sealer in multiple power outlets, to ensure the problem isn't with a specific outlet. Next, with the A100 unplugged, check the fuse located on the back of the sealer by the power cord.
Why is the time countdown stuck at 2 on my A100?
When the countdown is stuck at 2 on the A100, it indicates that the internal sensor is most likely being disrupted and unable to complete the cycle. This is commonly caused by debris or residue getting on in the sensor and on the contact points.
Why am I getting spotty seals on my vacuum sealer bags/rolls?
When the A100 produces spotty seals, that usually means there is not enough pressure/vacuum on the lid, due to it not locking down properly. Make sure you are pressing hard enough of the lid to engage the vacuum.
Why am I getting spotty seals on my vacuum sealer bags/rolls when using the 'PULSE' function?
When using the 'PULSE' function, you will either want to hold the 'PULSE' button down on the first press or just a little bit longer in order for the lid to draw down into a locked position.
Why is my A100 not sucking all the air out of my vacuum sealer bags?
The digital time display on the A100 is for the seal time setting. It indicates how many seconds to apply heat to create the seal. If you are using Avid Armor bags or similar, we suggest no more than a seal time setting of 3.
Why is there air left in my vacuum sealer bag?
To improve the vacuum sealing process and reduce the amount of air in the bag, ensure that you have enough headspace, double-check the bag for any leaks or damage, make sure the food is dry, and arrange it in a way that minimizes gaps.
Why is my A100 not sucking all the air out of my vacuum sealer bags when I'm vacuum sealing high moisture proteins like chicken or fish?
When vacuum sealing high moisture proteins with the A100, it is important that there is plenty of headspace in the bag above the contents, there is no moisture or residue on the seal area, and the seal time setting for Avid Armor bags is set at 3.
Why does the A100 display time jump from 3 to 9 when I press 'START'?
The A100 displays the seal time setting on the control panel. When the 'START' button is pressed, the digital time displayed will jump to 9; this is the vacuum time setting. Once the bag is vacuumed, the seal time will display and countdown.