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Technical Support

Get expert assistance and troubleshooting tips for your Avid Armor Ultra Series ONE Chamber Vacuum Sealer. From common issues to advanced solutions, we're here to ensure your vacuum sealing experience is smooth and hassle-free.

Is it normal for the cooling fan in the USV1 to run after a vacuum cycle is complete?

Yes! The cooling fan will run for about 15 minutes after a vacuum cycle is complete. After the time is up, the sealer will be in standby mode.

What do I do if the pouch clamp is loose on the USV1?

The pouch clamp is an addition to ensure correct placement of the bag and is not necessary for application. Simply lay the pouch slightly over the seal bar and you will achieve similar results.

Why is air left in my pouch after I run an 'AUTO VAC & SEAL' cycle with my USV1?

There are many variables that could be the culprit to having air left in your bags after running a cycle. Below are some suggestions to achieve a tighter vacuum:. 1. Try expelling any extra air prior to putting a bag in the chamber. 2. Make sure the

Why are my pouches getting a spotty or melted seal with my USV1?

Your seal time setting might be too high. We recommend a seal time of 1 for Avid Armor chamber pouches and a 3 for mylar vacuum pouches. If it is not due to the seal time setting, ensure the brown teflon tape is still on the seal bar and no seal wire

Why are the buttons on the control panel not working on my USV1?

The buttons on the USVX are touch sensitive (like a smart phone), so you must ensure your hands are dry and warm otherwise the buttons may not react to the touch. If there is any residue on the control panel, we recommend wiping it down with isopropy

Why is the lid on my USV1 not drawing down during a vacuum cycle?

There could be gapping in your lid gasket. To solve this, remove the gasket and rotate it 1/4th of a turn, then place it back in the gasket channel. By rotating the gasket, it will put different sections of it at the corners of the lid. Ensure there

Why is my pouch blowing up and coming away from the seal bar?

The pouch is most likely being pinched off during the vacuum cycle. Check and make sure the heat seal bar is in the lowered position by pressing down on it before you run the cycle. If the seal bar is in a raised position, it will press against the s

What do I do if I spilled liquids in the chamber of my USV1?

If you spilled liquids in your USV1 chamber vacuum sealer, it is important your sealer gets cleaned appropriately to avoid any corrosion or residue on the pistons. 1. Remove the seal bar and clean around the two gold pistons underneath with a warm, d

Why are all the lights flashing when my USV1 switches to seal mode?

If you have been doing consecutive sealing of a large quantity of bags, it is an indicator that the sealer has overheated and needs time to cool off. If it is not happening after vacuum sealing back-to-back bags, please contact Avid Armor.

How do I change the wearable parts on my USV1?

If the seal pad, seal bar, or lid gasket become worn or compressed, they will need to be changed out, so your sealer can continue to run at peak performance.