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Technical Support

Why is my A100 | GEN 2 not pulling a vacuum?

Here are a few things to check, to ensure your sealer is able to pull a vacuum:. 1. When you run the vacuum cycle, is the lid locking down during the vacuum cycle?. 2. If it isn't sucking air out of the bag - run this test:. If the lid locks down and

Why is my A100 | GEN 2 lid not de-vacing?

Here are a few things to check, to see why the A100 lid is not de-vacing:. 1. Do you have anything plugged into the accessory port when running the regular vacuum cycle?.

Why am I getting an E1 Error message on the A100 | GEN 2?

The E1 Error message is a safety precaution to ensure the machine's lid is locked down during the vacuum and sealing process. If an E1 Error message is displayed, please check the following:. 1. Located behind the lid on the left side of the sealer,

Why am I getting an E2 Error message on the A100 | GEN 2?

If an E2 Error message is displaying on your A100, please contact Avid Armor.

Why is my A100 | GEN 2 not powering on?

First, test the sealer in multiple power outlets, to ensure the problem isn't with a specific outlet. Next, with the A100 unplugged, check the fuse located on the back of the sealer by the power cord. If the fuse appears to be blown or broken, it wil

Why is the time countdown stuck at 2 on my A100 | GEN 2?

When the countdown is stuck at 2 on the A100 | GEN 2, it indicates that the internal sensor is most likely being disrupted and unable to complete the cycle. This is commonly caused by debris or residue getting on in the sensor and on the contact poin

Why am I getting spotty seals on my vacuum sealer bags/rolls?

When the A100 | GEN 2 produces spotty seals, that usually means there is not enough pressure/vacuum on the lid, due to it not locking down properly. Make sure the magnetized lid is locking in order to engage the vacuum. Without using a bag, run a vac

Why am I getting spotty seals on my vacuum sealer bags/rolls when using the 'PULSE' function?

The way the A100 | GEN 2 operates is that it needs a combination of pressure and heat in order to create a heat seal. When using the regular vacuum cycle function, the lid is being sucked down into a locked position, so therefore you get a complete s

Why is my A100 | GEN 2 not sucking all the air out of my vacuum sealer bags?

The digital time display on the A100 | GEN 2 is for the seal time setting. It indicates how many seconds to apply heat to create the seal. If you are using Avid Armor bags or similar, we suggest no more than a seal time setting of 3. If you are doing

Why is my A100 | GEN 2 not sucking all the air out of my vacuum sealer bags when I'm vacuum sealing high moisture proteins like chicken or fish?

When vacuum sealing high moisture proteins, it is important to remember the following:. Steps to Vacuum Seal High Moisture Proteins with the A100 (Chicken, Fish, etc.):. 1. Pat the protein with a paper towel to take off some of the excess moisture. 2