Technical Support

Vacuum Sealing May Suck, But Our Support Doesn't! Dive into an array of technical FAQs and troubleshooting tips for the USV32 to help you 'Armor' your way through any issues you may have encountered. If the issue persists, please contact Avid Armor.

Is it normal that my USV32 beeps when I power on the sealer?

Yes! Once the power switch is turned ON, the sealer will make a beeping sound, which indicates the connectors have turned on inside the chamber.

Is it normal for the cooling fan to run after a vacuum cycle is complete on my USV32?

Yes! The cooling fan will run for about 15 minutes after a vacuum cycle is complete. After the time is up, the sealer will be in standby mode.

Why is air left in my pouch after I run an 'AUTO VAC & SEAL' cycle on the USV32?

There are many variables that could be the culprit to having air left in your pouches after running a cycle on the USV32. Below are some suggestions to achieve a tighter vacuum:. 1. Try expelling any extra air prior to putting a pouch in the chamber.

Why are my pouches getting a spotty or melted seal with the USV32?

Your seal time setting might be too high. We recommend a seal time of 4-5 for Avid Armor chamber pouches and a 7-9 for mylar vacuum pouches. If it is not due to the seal time setting, ensure the brown teflon tape is still on the seal bar and no seal

Why are the buttons on the control panel not working on the USV32?

The buttons on the USV32 are touch sensitive (like a smart phone), so you must ensure your hands are dry and warm otherwise the buttons may not react to the touch. If there is any residue on the control panel, we recommend wiping it down with isoprop

Why is the lid on my USV32 not drawing down during a vacuum cycle?

If the USV32 lid is not drawing down during an 'AUTO VAC & SEAL' cycle, there could be gapping in your lid gasket. To solve this, remove the gasket and rotate it 1/4th of a turn, then place it back in the gasket channel. By rotating the gasket, it wi

Why is my pouch blowing up and coming away from the USV32 seal bar?

If the pouch is blowing up with air and moving away from the seal bar, it is most likely being pinched off during the vacuum cycle. Check and make sure the heat seal bar is in the lowered position by pressing down on it before you run the cycle. If t

What do I do if I spilled liquids in the chamber of my USV32?

If you spilled liquids in your USV32 chamber vacuum sealer, it is important your sealer gets cleaned appropriately to avoid any corrosion or residue on the pistons. 1. Remove the seal bar and clean around the two gold pistons underneath with a warm,

How do I replace the seal pad on my USV32?

If the seal pad has become distorted or worn, it may need to be replaced. How To Instructions:. 1. Remove existing seal pad by sliding it out of seal pad holder.2. Stretch new one, place it over holder, and release into place.

How do I replace the seal bar on my USV32?

If the seal bar has developed wrinkles or hot spots on the teflon tape, it will need to be replaced. How To Instructions:. 1. Remove existing seal bar by pulling it off of pistons underneath.2. Place on new seal bar, aligning connection points to pis

How do I replace the lid gaskets on my USV32?

If your lid gasket has become worn, compressed or distorted, it will need to be replaced to ensure your sealer can pull a vacuum. How To Instructions:. 1. Start at one corner and pull gasket upwards to remove from gasket channel.2. Take new gasket an

What does the E1 Error mean on the USV32?

The E1 Error is an indication that the chamber was not able to pull a vacuum due to a good seal not forming between the lid and the gasket. After you ensure that the gasket looks to be in good shape, close the lid, press the 'AUTO VAC & SEAL' button,